FEATURES & POLICIES Return to Upcountry Home Page

Location: Upcountry Keokea on the slopes of Haleakala in the kula rural district, near Ulupalakua, Pukalani, Makawao and Haiku
Island: Maui

View: Ocean & Mountain Views

Bedrooms: 3 bedrooms total with 2 in the main house and another in an adjoining private wing.
Bathrooms: 2

2006 Rates: $450 per night for the first four guests. The rate is $500 for five or six guests plus tax.
2006 Availability: See Calendar - There is a five-night minimum payment term. You may arrive and depart on any day of the week subject to availability.

Maximum Occupancy Including Children: 4 adults or 6 persons including a mix of adults and older mature children Security, Damage & Incidentals

Deposit: The average house security damage deposit is $500 plus a credit card guarantee, however we may increase or decrease the deposit amount depending on unique circumstances. We may later arrange with guests for a separate incidentals deposit for guest-requested special services.

Initial Reservation Payment: 50% of total charges Final Reservation Payment 60 days prior to arrival
Outcleaning Charge Post-departure cleaning is included up to a reasonable and customary amount. Excess out-cleaning may be billed at actual cost at the owner's discretion. Tidy guests are much appreciated. Ordinary considerate enjoyment usually does not result in any extra cost to guests.

Housekeeping Services Provided: Pre-arrival cleaning is included and post-departure cleaning is included as detailed in the out-cleaning section. Mid-stay cleaning is arranged at guest request. See Extra housekeeping costs.
Extra Housekeeping Cost: Mid-stay housekeeping is $30-35 per person per hour plus GE tax, with a 3 hour minimum. Advance notice is requested. Subject to availability.

Check In Time: 2pm or later
Check Out Time: By 11am

Beach Access: Drive 20 minutes to the Northshore beaches of Baldwin and Hookipa, Paia Bay, Tavares Bay, Mama's Cove and many other ocean access spots. Snorkeling, swimming, boogie boarding, windsurfing, kitesurfing, surfing and other water sports are located nearby! The balmy beach resort areas of Wailea, Kihei, Kaanapali and Kapalua are 30-60 minutes drive which makes for comfortable day excursions to all parts of the island. Exotic Hana is a fantastic day trip easily launched from the Haiku area.
Ocean Access: Same as beach access.

Outdoor Spa: The Cottage has a wonderful redwood wine-cask shaped deep soaking hot tub with jets set in the garden with ocean views!

BBQ: Propane grill provided for outdoor cooking.

Security System: Yes

Parking Tarmac Vehicles Allowed: 3

Indoor Dining: 6
Outdoor Dining: 6

Approx. Interior Size: Approximately 1,000 square feet that is well-planned to maximize the lovely ocean and sunset views as well as to provide comfort and efficient use of the space.
Approx Lot Size: The Cottage resides on the lower portion of an expansive 8 acre property. The owner is building a new home far up above the Cottage and there are no views from the owner's residence towards the Cottage, nor can any other dwellings set off in the distance see directly towards the Cottage or its surrounding immediate exterior.


OTHER NON-STANDARD AMENITIES PROVIDED

Personal Safe: Use security system

Fireplace: A fantastic Scandinavian design cylindrical wood-burning fireplace/stove is situated between the kitchen/dining area and the living room. You may rotate it to cool different parts of the great room which provides ample heating over cooler nights in winter season. Very cozy and romantic!

There is also a large campfire pit in the garden with a generous stack of aromatic kiawe wood provided for your use. Roast marshmellows, play guitar, or simply star gaze on Maui in a heavenly setting!

Living Room: Sofa Bed - There is a DVD player in the living room - see home theater

DVD Library: Some

Internet Connection: Wireless network connected to a dial-up connection over the phone line. Bring your own computer. We hope that cable service for a high speed connection will be available by the end of 2006 - to be determined.

Office: Basic office supplies are provided including a printer, photo printer, scanner, and a fax machine on a separate phone line.

CD Clock Radio: CD Stereo with spectacular quality surround sound in living room. Bedrooms have clock radios.

Down Pillows: Yes

Home Theater Room: The living room has an absolutely exceptional Sony plasma monitor with surround sound system with DVD and CD that creates a fantastic viewing or listening experience for guests. The system creates a perfect home theater environment for watching movies or for listening to music. The sub-woofer is intentionally placed to tickle you with rumble effects.

Tiki Torches:Yes

Bath Robes: Yes

Picnic Basket/Cooler: Yes

Hammock: Yes - nestled between two shade trees

Shaded Outdoor Dining: Yes

Bottled Water Cooler/Dispenser: Filtered water at the tap.

Other Non-Standard Amenities:

Helicopter pad - charter a flight to drop you right at Elements Upcountry. Truly gourmet all-new deluxe kitchen with very stylish Williams-Sonoma quality decor. The kitchen resembles a set designed for a cooking show and features spacious counters, a 4-burner gas counter-top range, stainless steel appliances, a GE oven, convection oven, espresso maker, mixer, blender, lovely crystal wine glasses, excellent ceramic plateware and so much more!

Fax on separate line, computer photo printer/scanner/copier, washer/dryer, iron/board, wood burning Scandanavian design rotating fireplace/stove, outdoor campfire pit in the garden where you can roast marshmallows under a canopy of stars on clear nights, large vat-shape hot tub spa, chaise lounges for sunning, beautiful impeccably maintained garden with abundant flowering plants, gorgeous sunsets and distant panoramic ocean views.


BEDROOM DETAILS

Master Bed Type: The master bedroom has a lovely Queen Bed with extra-thick hotel-quality pillow-top mattress, down pillows, ultra-luxurious linens, down duvet. This room is located in the main house.
Master Bed View: Garden View
Master Bed Bathroom: Shower bathroom with no tub
Master Bed Floor: Ground Level
Master Bed Closet(s): Roomy clothes closet
Master Bed Electronics & Entertainment: Clock Radio
Master Bed AC: Ceiling Fan
Bed #2 Type: The second bedroom has two deluxe plush twin beds with extra-thick hotel-quality pillow-top mattresses, down pillows, ultra-luxurious linens, down duvets. This room is located in the main house.
Bed #2 View: Garden and partial distant ocean views
Bed #2 Bathroom: Use a hall bath with a shower - no tub
Bed #2 Floor: Ground Level
Bed #2 Closet(s): Yes
Bed #2 Electronics & Entertainment: Clock Radio
Bed #2 AC: Ceiling Fan
Bed #3 Type: The third bedroom has a lovely Queen Bed with extra-thick hotel-quality pillow-top mattress, down pillows, ultra-luxurious linens, down duvet. When the house is rented to only two guests at the lower rate this room may be locked off.
Bed #3 View: Garden View
Bed #3 Bathroom: Use the hall bath in the main house
Bed #3 Floor: Ground Level
Bed #3 Closet(s): Yes
Bed #3 Patio/Lanai: To access this room take 2 steps outside of the main house under a covered arbor into your own exclusive cottage - very romantic and private!
Bed #3 Electronics & Entertainment: Clock Radio
Bed #3 AC: Ceiling Fan

GUEST INFORMATION:
In an effort to provide accommodations which are acceptable to all of our guest, the owner and management of this property reserve the right to refuse service to anyone who will not respect local statutes or generally accepted codes of personal conduct.

Elements Upcountry is a non-smoking establishment. Any guests who wish to smoke, are required to smoke outside. A $100 CLEANING FEE WILL BE ADDED TO YOUR ACCOUNT IF SMOKING OCCURS IN THE HOUSE.

While not acknowledging responsibility, we would appreciate your taking the time to report any unsafe conditions in our facility.

OUR GUESTS AGREE TO VACATE THEIR ROOMS BY CHECKOUT TIME (11 a.m.) ON THE DEPARTURE DATE.

AMENITIES NOT INCLUDED:
Provide your own toiletries, slippers, and wrap, however Elements Upcountry does stock in its managed homes bathrobes and custom toiletries. Recreational equipment, if found on the property is incidental, and is not a guaranteed feature of the house inventory. Boogie Boards, Snorkel Sets, Surf Boards, Kayaks, Bicycles, and other sports equipment can be rented in advance through third party providers. Please inquire with our Concierge for reservations.

RATES INCLUDE:
Direct local phone, parking (except at condominiums or hotels), Concierge assistance, optional greeting upon arrival, occupancy up to the maximum number of persons allowed, weekly pool/spa service, weekly gardening, post-departure cleaning if not charged separately, extra person fees and housekeeping services as noted up to the stated maximum amount.

RATES DO NOT INCLUDE:
Not included are long distance phone, security/damage/incidentals/activity deposit, extra pool/spa service, extra yard maintenance, personal laundry, extra housekeeping other than noted, Hawaii state taxes total 11.4166%, food or beverages, lodging cancellation protection, lei greeting, airport greeting, transfers, transportation, auto rental, rental bedding, child care supplies and child proofing services, sightseeing, tours, activities, baggage handling at airport or at Elements Upcountry, sports and water recreation supplies, replenishment of paper & soap products other than initial supply, and any other items or services not specifically listed as included.

CANCELLATION POLICY:
REFUND & CANCELLATIONS: GUEST UNDERSTANDS AND ACKNOWLEDGES THAT THE INITIAL PAYMENT BY GUEST IS NON-REFUNDABLE, UNLESS THE PROPERTY IS DAMAGED OR OTHERWISE RENDERED UNFIT FOR HABITATION AND NO ACCEPTABLE SUBSTITUTE CAN BE ARRANGED. IF GUEST CANCELS THIS RESERVATION, A REFUND OF GUEST'S INITIAL PAYMENT MAY BE MADE, LESS A CANCELLATION FEE, BASED ON THE GROSS RENTAL AMOUNT AND TAXES ORIGINALLY DUE FOR THE RESERVATION, IF THE ACCOMMODATION IS RE-RESERVED BY ANOTHER PARTY FOR THE SAME DATES AND AT THE SAME RATE. GUEST UNDERSTANDS AND ACKNOWLEDGES THAT OWNER/AGENT/PROPERTY MANAGER HAS NO OBLIGATION TO RE-RESERVE UPON GUEST'S CANCELLATION, ALTHOUGH REASONABLE EFFORTS MAY BE EXPECTED. LODGING CANCELLATION PROTECTION COVERAGE IS AVAILABLE FROM INDEPENDENT PROVIDERS AND IS HIGHLY RECOMMENDED. THIS RESERVATION MAY BE CANCELLED BY THE OWNER/AGENT/PROPERTY MANAGER, IN THE EVENT THE PROPERTY IS WITHDRAWN FROM A RENTAL PROGRAM AND THEIR LIABILITY IS LIMITED TO THE AMOUNT OF RENTAL MONIES PAID TO DATE ON THE ACCOUNT. 

CANCELLATION FEES:
A $100 handling fee will be charged for cancellations up to 31 days prior to scheduled arrival. Cancellations within 30 days of the scheduled arrival will be charged 10% of the gross rental amount. Cancellations within 14 days of a scheduled arrival will be charged 15% of the gross rental amount.